This Warranty covers your Smart Products from defects in material or workmanship for a specified period mention on individual products, from the date of original purchase (“Warranty Period”) as evidenced by the sales receipt from an authorized reseller showing the Date of Purchase.

The item can be replaced only once within the warranty period.

This Warranty applies to the original retail purchaser – provided that the product is purchased as a new product from Inviolate.

This Warranty does not cover any damages resulting from accidents, alterations, misuse, abuse, improper installation, or unauthorized repairs. The warranty is also subject to the following additional conditions: installation of the bulb(s) on a dimmer switch or circuit, acts of God (such as fires, floods, tornadoes, etc.), abnormal voltage and other physical damages, dropping the bulb, inappropriate transportation after purchase or failure to comply with instructions in the user manual.

This Warranty does not apply to conditions resulting from normal wear and tear. Some normal variations in color and fading may occur during the lifetime of the product; thus, these variations are not considered defects. Commercial use of the products is excluded from this warranty.

Within the Warranty Period, at Inviolate’s sole discretion, Inviolate will (1) repair the defective product at no charge; (2) exchange the defective product (with a new or refurbished product); or (3) provide a refund according to Inviolate’s return policy.

When a product is exchanged, the replaced product becomes Inviolate’s property.

Except as expressly stated herein or where prohibited by law, Inviolate expressly disclaims all warranties, express or implied, of any kind with respect to the product, including but not limited to: merchantability, fitness, or safety for a particular purpose. The sole and exclusive maximum liability to Inviolate arising from the sales of the product shall be the price of the product ordered. In no event shall Inviolate, its directors, officers, employees, or other representatives shall be liable for special, indirect, consequential, or punitive damages originated from the sales of the product.

The original purchaser must provide the original sales receipt or invoice of this product in order to submit a claim under this warranty.

Except where prohibited by law, this warranty is non-transferable and is limited to the original purchaser.

Notice: No dealer, retailer, agent, or employee is authorized to make any modification, extension, or addition to the terms and conditions listed on this Warranty Certificate.

The warranty does not affect your legal rights under the statutory provisions.

To claim a Warranty or request replacement, the customer needs to reach out to our customer service team by contacting us on the website or emailing us at support@theinviolate.com, or calling us at customer care number +91-7987291520. The Customer Service Team will take an appropriate decision after looking into your complaint. If the replacement is authorized, the customer will be responsible for sending the defective/damaged product to the service center and the charges will be borne by the customer itself. Authorization does not guarantee an exchange. We will issue an exchange upon receiving the return package. All products sent back must include all components, manuals, registration cards, and original undamaged packaging.